Voice of the people – Pakistan Observer

Articles and letters may be edited for the purposes of clarity and space.
Cypher case

It was a Dooms Day when ex-Prime Minister Imran Khan and ex-Foreign Minister Shah Mahmood Qureshi handed a sentence of 10 years for flashing state secrets, after a lengthy trial in a Special Court. The tenacity of questions making rounds on social media does acknowledge that strong testimonial and corroborative evidence existed against Imran Khan, which could be easily applied to hand in a convincing judgment.
A person sitting on the chair of prime minister doing politics at the affordable price of Pakistan’s standing in the international community and its diplomatic ties with key powers was in no position to evade accountability. The interest of the country jeopardized and relations with a big Power were estranged. Security and stability of the country was dragged into danger merely to gain political gains as well. The verdict also upheld the principles of diplomatic relations with other countries.

NBP Helpline Service Complaint
I wish to bring to the attention of the relevant authorities a serious issue I encountered with the NBP Helpline on 25/1/24 around 03:50 PM. I called from my cell phone number 03139068474 to the NBP Helpline number 021 111-626-627 regarding the issuance of my fresh DEBIT CARD to my home address. The agent, Suleman, displayed a very non-cooperative and unprofessional attitude. His behaviour was extremely dismissive, as he ignored my request and terminated the call abruptly.

The following day, I attempted to address the issue again, but encountered a similar response from another agent whose name was not clearly communicated to me. Not only did they exhibit the same unprofessional behaviour, but they also became confrontational, raising their voice and stating they did not have sufficient time to assist me before ending the call abruptly. Subsequently, I made another call immediately, only to experience the same treatment from a third individual. These repeated instances left me feeling highly distressed, as my morale and self-esteem were significantly impacted by the disrespectful conduct of these negligent officials.
Feeling deeply aggrieved, I attempted to lodge a complaint through the NBP website’s online complaint form. Regrettably, the form malfunctioned, despite numerous attempts on my part. It failed to progress beyond certain stages, rendering it unusable. The aforementioned incidents are deplorable, particularly for an organization as extensive and reputable as NBP, with numerous branches nationwide.
The unprofessionalism, discourtesy and lack of efficiency exhibited by its staff tarnish the goodwill of NBP significantly.

Therefore, I earnestly request the esteemed authorities to promptly initiate strict disciplinary measures against these officials in accordance with the established rules. Furthermore, I have yet to receive any complaint tracking number or communication from NBP, further compounding my dissatisfaction.
Via email

Vote empowerment
In our society, there’s a saying that some people don’t realize the value of their vote. But what does that truly mean, and why is your vote so important? Firstly, let’s discuss what a vote entails. When you vote, you’re making a choice about who should represent you in decision-making for the community, city, or country. It’s akin to selecting your favourite player for a team – you want someone who comprehends your needs and concerns.
Now, why do some say that certain people don’t grasp the significance of their vote? Typically, this notion arises from the belief that if someone is facing difficult times or lacks financial resources, they might underestimate how much their vote can impact change.

However, that’s not accurate! Regardless of your background or circumstances, your vote holds weight. Even amid challenges, your voice deserves acknowledgment. Voting is a means for everyone to contribute to decision-making and ensure that decision-makers understand what’s important to you. Individuals encountering financial hardships often understand firsthand the importance of sound policies.
When you vote, you’re expressing, “This is what matters to me, and I seek leaders who will improve conditions for all, including those facing adversity.” Labelling some individuals as unaware of the value of their vote can be unjust. Each person has unique experience and every vote is a valuable component of fortifying our community. To ensure everyone grasps the significance of their vote, collective efforts are necessary. Sharing information about elections, discussing pertinent issues and encouraging one another to participate in voting fosters a more inclusive community. Therefore, let’s alter the narrative – your vote holds sway, regardless of your background or circumstances. By exercising your right to vote, you wield a pivotal role in shaping the future, ensuring it aligns with the needs and aspirations of all members of our diverse community.

Box letter
Illegal parking fee

I am writing to express my deep concern and grave grief over the rampant issue of illegal parking fee that has plagued the streets of Karachi. The troubling aspect of this problem is that the individuals involved in this illegal parking mafia, predominantly Pashtoons, operate with a sense of community support, seemingly at the cost of destroying the harmony and infrastructure of our cherished city. Before delving into the matter, let me emphasize that my intention is not to promote racism but to bring attention to the unfortunate situation where a few activities are causing harm to the native citizens of Karachi. It is disheartening to witness a scenario where the actions of a few are negatively impacting the lives and wellbeing of the majority. The question that lingers in the minds of many concerned citizens is: Who truly owns Karachi? Is it these mafias, or is it the law-abiding citizens who contribute to the wellbeing of the city? Roads are meant for transportation and connectivity, not to be turned into parking lots controlled by illegal mafias. It is crucial for authorities to step in and dismantle these illegal operations to safeguard the city’s infrastructure and restore a sense of justice. It is through collective efforts and decisive actions that we can reclaim Karachi from the clutches of these mafias. Let us hope for a future where our roads are meant for safe travel and not monopolized by those who seek to exploit them for personal gain.